If you’re streaming over WiFi, tap on the WiFi Data Usage option.Load Disney Plus from your gadget’s app dashboard.Here, we tackle how to do that on mobile gadgets, desktop PCs or laptops, and set-top boxes. In that scenario, toggling the streaming quality on the Disney Plus app might work. It’s also possible that your network might be having a hard time loading the content you’re watching. If it isn’t, tap on the toggle to switch it on.ģrd Solution: Stream the video in a lower quality. Find and access your phone’s Settings pane.If you’re using mobile data to stream on Disney Plus, you’ll need to check that your connection is on. Once you’ve done either of these methods, relaunch the Disney Plus app to see if it’s now working.Ģnd Solution: Check if your mobile data connection is on. If your router doesn’t have an on/off switch, you can simply unplug it, wait for 30 seconds to a minute, and plug it back in. Then, wait nearly a minute before turning it back on. If your router has this button, simply press it to turn it off. Some routers have a dedicated button that lets you switch the device on and off. Most of the time, fixing a faulty WiFi connection is as easy as pushing a button. If the app doesn’t work or if your search doesn’t yield results, it means your Internet connection is the one at fault here. Alternatively, you can open your browser and search for anything. To confirm that this is the issue, try opening a different app that also requires a WiFi or mobile data connection. Your Internet Connection Might Be at FaultĪnother common issue associated with Disney Plus not working is having a spotty Internet connection. The best course of action, in this case, is to wait for Disney Plus’s team to sort out the server issue.Ģ. Once you’ve confirmed that the Disney Plus site is indeed down, there’s really not much you can do about it. Solution: Wait for the site to work again. With Downdetector, you can also see if the issue is only in your area through the live outage map. ![]() ![]() ![]() Sites like this gather status reports from various users and sources and tell you when certain services are down. To double-check if Disney Plus is down, it is advisable to try Downdetector. While it doesn’t happen that often, it’s still worth checking before you go through all the fuss of troubleshooting the app. Learn more about how we research deals.The first thing you should do if Disney Plus is not working is to check if the site is down. Say hi (or send a picture of your pet) to Sarah at or reach her on Twitter at or on Instagram at Learn more about how our team of experts tests and reviews products at Insider here. ![]() Her accomplishments from this position, in addition to the countless deals she's written, include implementing multiple social media marketing campaigns and launching a Deals Facebook group for the company. After graduating from California State University, Fullerton with a degree in Marketing, Sarah started out as a Freelance Deals Writer at Wirecutter there she focused on newsletter creation, social media promotion, and syndication in addition to deals writing before stepping into a full-time role. Prior to joining Insider Inc., she was a Deals Writer at Wirecutter, a New York Times company. As a Tech Deals and Streaming Reporter for Insider's Reviews team, Sarah covers the latest movie and series releases along with the best sales on products we recommend.
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